Remote Support

If you live outside our service area or need assistance in a situation that can't wait for an appointment, then you can take advantage of our Remote Support service. As long as your computer is working and connected to the Internet, you can gain our assistance remotely. Variable timeslots are available to help you keep costs down.

What we do
  • We will discuss and arrange a mutually convenient time to help you
  • We will establish the amount of time we estimate it will take to fix your issue based on the information you have given us
  • Once a time period of remote support has been agreed, we will send you an invoice for payment
  • Once payment has been received, we will confirm your remote support booking
  • We will connect to your machine using any methods at our disposal (this may involve you having to download certain software)
  • We will aim to fix your issue within your allotted timeslot.
  • If we run out of time, then you will need to book another timeslot before we can continue to assist you.
Service costs

Time Slot Cost per time slot
15 minutes £20
30 minutes £30
60 minutes £40
Important Notice
Questions about this service?

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Related Services

Avatar"Imran has carried out a number of jobs for me including at short notice restoring my computer which appeared to have "died", setting up a comprehensive back-up routine for me and updating my PC security.

He provides a friendly and professional service and I have been very satisfied with his results."
G. Lowy, Flackwell Heath

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Opening Hours

Mon - Fri: 7PM - 10PM
Saturday: 10AM - 10PM
Sunday: 10AM - 10PM

Times may vary for bank holidays or religious events.

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