Our Services
Mughal Computer Services prides itself on the services provided to it's clients. We aim to provide a helpful service which is honest, friendly and above all professional. The measures we take with regard to each aspect of this are as follows:
Honesty
- We don't lie, misrepresent or cheat with our clients with regards to costs, or any other aspect of their dealings with us.
- We don't try to confuse our customers in technical jargon they won't understand.
- We give accurate estimates and quotes for work which we aim to stick to 99% of the time - any variations are explained clearly.
- We aim to provide accurate and technical guidance to clients to help them improve their technical proficiency and solve their own issues where appropriate and without risk.
Friendly
- We aim to be approachable by any member of the public - no matter what colour, age, sex or religion you are.
- We will try to help you in whatever way we can - no question is too silly or small to ask.
- We will readily come and discuss things with you face to face if you are in High Wycombe, or at a mutually convenient time if you live outside of High Wycombe.
- We will happily use any service or facility available to you or us to try and help you, which includes (but isn't limited to):
- Email,
- Telephone
- Instant Messaging
- Message Boards
- Remote control of your PC
Professional
- We will endeavour to provide a response to any email you send us within 48 hours
- We will endeavour to respond to any voicemails within 24 hours.
- Any appointments you request will be scheduled and attended by Mughal Computer Services on time.
- We offer support by email if you are an existing client.
- We aim to provide you with real value for money by keeping our costs low, and by making sure our charges are not over-inflated.
Testimonials
"Imran has carried out a number of jobs for me including at short notice restoring my computer which appeared to have "died", setting up a comprehensive back-up routine for me and updating my PC security.
He provides a friendly and professional service and I have been very satisfied with his results."
Gill Lowy, Flackwell Heath


